WE'RE HERE FOR YOU


We offer online self-help and live agents to meet your needs.

TaxWorks is committed to knowledgably and courteously answering your questions. Our toll-free support line features more agents per user than any other tax software company.


TaxWorks Email Support
TaxWorks will respond to your email within 24 hours during regular business days.
Email: support@taxworks.com


TaxWorks Phone Support

Call: 1-800-843-1139


Peak of Tax Season (January 3, 2012 – February 18, 2012)

Monday – Friday: 5 am – 9 pm MST
Saturdays: 7 am – 6 pm MST
Sundays (Jan 15, 22, 29, Feb. 5, 12): 9 am – 3 pm MST


Non-Peak of Tax Season (February 19, 2012 – April 17, 2012)

Monday – Friday: 5 am – 8 pm MST
Saturdays: 7 am – 6 pm MST
Sundays: Closed


Off-Season (April 18, 2012 – Jan 2, 2013)

Monday – Friday: 8 am – 5 pm MST
Saturdays: Closed
Sundays: Closed


Special Hours

Sunday, April 15, 2012: 9 am – 3 pm MST
Tuesday, April 17, 2012: 5 am – 10 pm MST
Saturday, September 15, 2012; 9 am - 3 pm MST
Monday, September 17, 2012; 7 am - 6 pm MST
Saturday, October 13, 2012: 9 am – 3 pm MST
Monday, October 15, 2012: 6 am – 8 pm MST


Our office will be closed on the following 2012 holidays:

New Year's Day - Monday, January 2, 2012
Memorial Day - Monday, May 28, 2012
Independence Day - Wednesday, July 4, 2012
Labor Day Monday - Monday, September 3, 2012
Thanksgiving Day - Thursday, November 22, 2012
Day after Thanksgiving - Friday, November 23, 2012
Christmas Day - Tuesday, December 25, 2012
2013 New Year’s Day - Tuesday, January 1, 2013


Please mark these dates on your calendar.